Migrating to a new fiscalization supplier in Zimbabwe may sound complex, but when done step by step, the process is simple, smooth, and fully compliant with the Zimbabwe Revenue Authority (ZIMRA).
Why Migrate to a New Fiscalization System?
Companies across Zimbabwe are increasingly moving to new fiscalization suppliers for several reasons:
- Improved support and reliability – local suppliers with better after-sales service.
- Modern technology – newer devices that integrate easily with business systems and comply with FDMS (Fiscal Data Management System).
- Regulatory compliance – ensuring fiscal devices meet current ZIMRA requirements.
- Cost benefits – switching to a supplier that offers more affordable options.
The Migration Process
Step 1: Acquire a New Virtual Fiscal Device
- Obtain a new fiscal device from your chosen supplier in Zimbabwe.
- Ensure the device:
- Is approved by ZIMRA and fully compliant with FDMS.
- Can integrate and communicate effectively with your systems.
- Is provided by a registered fiscalization supplier in Zimbabwe.
Step 2: Configure and Activate the Device
- Install the device onto the FDMS platform.
- Ensure it is working properly by running setup tests.
- Confirm that fiscal data is being generated and transmitted without errors.
Step 3: Deregister the Old Fiscal Device
- Prepare a Deregistration Letter addressed to ZIMRA’s Fiscalisation Division, requesting the removal of the old fiscal device.
- Submit the letter to ZIMRA officials via email.
- Your old supplier must also write to ZIMRA confirming the deregistration request.
What Happens After Migration
- Use the new device for all fiscal transactions in Zimbabwe.
- Keep copies of deregistration and registration letters for compliance checks.
- Stay in touch with your new supplier for technical support or maintenance.
Professional Help with Fiscalization Migration
Our team can help you:
- Acquire and configure your new fiscal device.
- Prepare and submit deregistration letters to ZIMRA.
- Coordinate with both your old and new fiscalization suppliers for a smooth transition.
